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ChromeHeadless.io service down, cannot convert to pdf #2066

Open Kris opened this topic on on May 10, 2021 - 11 comments

Kris commented on May 10, 2021

Hello,

Please check, ChromeHeadless.io service is not working, getting a 500 internal server error - cannot convert to pdf

Kris KoolReport Pro Customer

Matthias Reinhardt commented on May 10, 2021

same here - 'Request failed: tml>'

Kris commented on May 10, 2021

Any updates?

Sebastian Morales commented on May 11, 2021

The service is still on and responses well to our request. Would you pls open the following url in your browser:

https://service.chromeheadless.io/api/export

It should return a JSON response like this:

{"error":"Failed credential!"} 

If it fails pls ping the server from your terminal/cmd line:

ping service.chromeheadless.io

Let us know the result. Tks,

Kris commented on May 11, 2021

Hello Sebastian,

Just test it, it is working now. Thank you!

We were getting the following error before

Kris commented on May 11, 2021

Just curious, any idea what happened. It would be good if you guys had a paid service tier, I am more than happy to pay for the service.

Kris

Sebastian Morales commented on May 11, 2021

It's most likely a service error. We will investigate more and let you know with further detail. Tks for your feedback!

Sebastian Morales commented on May 11, 2021

...

George commented on Dec 1, 2021

Hello, tried to use the chrome pdf export feature this morning and was receiving the same 'Request failed: tml>' error. Is the service down again?

KoolReport commented on Dec 1, 2021

It will be back very soon.

George commented on Dec 1, 2021

Thank you, its back up.

KoolReport commented on Dec 1, 2021

You can try it now.

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